Meet the Team
Julie A
Clinic Manager & Clinic Nurse - Julie is responsible for the overall health and well-being of staff and patients of Fort Whyte Orthopedics. She has been a nurse for 17 years working in areas including - ER, Family Medicine, Home Care, and Bed Utilization.
Fun Fact: Julie loves to play Volleyball and spend time with her husband, 5 kids and dogs - Kevin and Feya.
Kalila N
Operations Manager & Surgical Office Assistant (SOA) - Kalila has combined responsibilities in facility and cast clinic management and coordination, as well as scheduling Dr. David Ames and Dr. James Vernon’s surgeries both at the Pan Am Clinic and the Grace Hospital. Kalila handles any surgical communication with patients, including preoperative paperwork, instructions, as well as, postoperative inquiries.
Fun Fact: Owns the sweetest corgi named Willow who has frequented FWO’s hallways since opening in 2018. If you see her, say Hi!
Mary Z
Surgical Office Assistant (SOA) - Mary is responsible for booking Dr. David Dillon’s surgeries both at the Pan Am Clinic and the Grace Hospital. Mary handles any surgical communication with patients, including preoperative paperwork and instructions, as well as, postoperative inquiries. Mary occasionally provides coverage at reception when needed.
Fun Fact: Has a fear of snakes as one fell on her while she was taking a nap when she was 10 - 11 years old.
Cathy H
Surgical Office Assistant (SOA) - Cathy is responsible for booking Dr. Al Walid Hamam and Dr. Jason Crosby’s surgeries both at the Pan Am Clinic and the Grace Hospital. Cathy handles any surgical communication with patients, including preoperative paperwork and instructions, as well as, postoperative inquiries. Cathy occasionally provides coverage at reception when needed.
Fun Fact: Loves shopping for shoes and purses!
Martin S
Surgical Office Assistant (SOA) - Martin is responsible for booking Dr. James Longstaffe’s surgeries both at the Pan Am Clinic and the Grace Hospital. Martin handles any surgical communication with patients, including preoperative paperwork, instructions, as well as, postoperative inquiries.
Fun Fact: Loves golfing and the NFL
Jude H
Consultation Clerk - Jude is responsible for filing all incoming referrals, sending out acceptance wait time referral letters as well as rejection referral letters, booking consultation appointments and updating the surgeon's estimated consultation wait times. Jude is also responsible for answering incoming phone calls and emails and booking follow-up appointments. Jude covers the front desk over lunch.
Fun Fact: Loves going to the beach and spending time in the sun even though she has a sun allergy!
Jude is on maternity leave from August 2024 till January 2026.
Jordon C
Surgical Office Receptionist - Jordon is responsible for answering incoming emails and phone calls, booking appointments, confirming consultations, creating x-ray requisitions and covering the front desk over lunch.
Fun Fact: Loves K-Pop
April N
Surgical Office Receptionist - April is responsible for opening and closing the clinic, checking patients in for their appointments and escorting them to their appointment rooms, as well as booking follow-up appointments.
Fun Fact: April's favourite colour is purple, her favourite pastime is reading and she loves to camp!
Part Time Clinical Assistants
Jackie Keane
Ellie Ames